There have been a few issues with parental controls not. I've also got a Wi-Fi disc setup. No BT Home Hub 4. . To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Help & support2. Reply. From the app, click More then select Your wi-fi network. licquorice. Find ‘Manage your extras’ towards the bottom of the page. Access Control on the new BT Smart Hub brookheather . Coverage checker. If you have full fibre FTTP, you simply need a router. 3. Works when using your BT ID on UK BT Wi-fi hotspots. BT Smart Hub 2. If your device supports WPS, press the button on your Hub –. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. Month 4 from £32. Keith_Beddoe. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. Once activated, you will then be able to change your filter level to. 28. Assuming your region is correct select Next. Select the times. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. You can change it at any time. Scroll down to and click on the Manage your extras button. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. If you can find a router which only allows connection to a "whitelist". It also supports BT’s Wi-Fi Controls feature which allows you to pause the internet for certain devices at specific times of the day (e. The Parental Controls are separate to the wifi controls, to set them up see below. BT Parental Controls help keep your children safe online. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. . Yes, you can use any third party router with BT broadband. I have lost the feature to turn off Parental Controls temporarily (for one hour). But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. 5. Learn about the 4G Mini Hub for BT Halo customers. 5. Flexible and affordable sim only deals with no contract. BT introduces internet filter for all devices. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. Content Lock settings let you set parental controls to help keep your family safe. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. To find out how to use it, just click on the dropdown for your Hub. More top tips include: Talking to your child. Received a shiny new smart hub two weeks ago. My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. I have done so a number of tim. . When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. Help & support We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. Follow these easy steps to set up BT Parental Controls to block YouTube:WPS Unplug any existing broadband kit, then…. Coverage checker. . Good Luck. Is a moderator able to help wi. Prices and terms subject to change during the contract term. This is interfering with our Windows Server 2019 DHCP. Find the best signal location in your house - this is often near a window. You can get BT Parental Controls by accessing them through your My BT account. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Unfortunately there is no way of setting it up those controls on a Business Hub. If you need an engineer installation, we’ll let you know when you order. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Receive personalised resources and advice for your family. On/off light control BT Smart Hub. 168. If I try to access a blocked website, I just get a 'Forbidden' message with no further options. The second. 5. ALl access to facebook and all games were co. 254 in a web browser to open BT Hub Manager. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Use a wired connection. This is so frustrating and can't be expected behaviour. Parental controls are just part of the way you can help keep your child safe online. BT Smart Hub 2. To manage your settings, you need to log on to your BT account online. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Go to the URL of a proxy site. 16. Parental controls not working. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. Money. Mobile. As an alternative to upgrading to Halo. Page 4: Getting Started A: Connecting by Wi-Fi? plug your aerial (blue and introduce you to your TV Box pack. Use your parental control PIN to control access to programmes with an age rating. Once activated, you will then be able to change your filter level to. See I've forgotten my PIN Change your parental control settings. If you change your settings, you’ll need to restart your handset. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Press then go to (Settings) (at the top right of your screen) and selectBT Sport; Mobile Plusnet Mobile; Sim only deals. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device including the ability to stop the internet. 1. I want to get some semblance of parental control over internet usage by my 10 year old twins who are breaking up for 8 weeks and are completely screen addicted . I receive emails saying they are ac. TV Packages. . If you are not able to acce. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). 3. Parental controls leave search sites such as Google and Bing accessible. Although this is being looked at for a future firmware update. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. You can change it at any time. Network IP on Macbook now shown as 192. no longer works. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Yes, I have considered that. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. Look for “DNS SETTINGS” or something similar – it may be. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. 4GHz or 5GHz band, depending on. 254 in a web browser to open BT Hub Manager. 5. You can then set up your BT Smart Hub. There are a range of filters to choose from to block. Start; 1 Download your free broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Just log in to. e. Check the instructions that came with your router for how to do. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. The latest firmware for the SmartHub 2 is: v0. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Do I need to g. BT Parental Controls is a network based solution designed to help parents protect their children online. The tool is quick and easy to set up and simple to manage. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. When I first started using the. Low on minutes, data or texts? Just add one of our bolt-ons. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. With BT access controls you can manage how your device accesses the internet during certain times of the day. By Sam Loveridge December 13, 2013 5:35 pm GMT. No BT Home Hub 5. EE. Using BT TV. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Archive Staging. BT Smart Hub; Parental control ; BT cloud storage ; BT speed promise or £20 paid back to you ; Ideal for a couple of devices to browse and stream ; BT Fibre 1 (BT superfast Fibre 1) Download speed ranges from 46 Mbps to 50 Mbps ; 39 stay fast guarantee ; Upload speed ranges from 8 Mbps to 9 Mbps ; Unlimited data usage ; BT Smart Hub; Parental. @SteveoSteve. or call 150 from an EE device. They remain OFF. If you use Access Control to limit children’s devises it is a nightmare using the app. The GHI shows you how. 2. Re: Smart Hub 2 - control wifi access open to abuse. Parental controls wont turn off. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. Full product description, technical specifications and customer reviews from BT Business Direct. 65% of young people aged 11-16 are in favour of the. There have been a few issues with parental controls not activation due to data mismatch. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Hi, Thanks for posting, and welcome to the community. 1. Press then go to (Settings) at the top right of 1 month free, then £3. Our network reaches over 99% of the UK, so we've got you covered. You will either need to wait and see if this is fixed with a software update sometime in the future or you do as was suggested in message 9 most o The premium is £5. . They were working fine before. We regularly release software upgrades for our Hubs. g. Use your parental control PIN to control access to programmes with an age rating. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Select Customise for the Range extender SSID and modify the name. But on the PCs I have changed the DNS settings to family shield with openDNS. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. The ideal parental control companion. 2. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Block or unblock various types of websites as well as specific websites. . With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists. Low on minutes, data or texts? Just add one of our bolt-ons. on 06-12-2021 09:56 AM. Your Parental control PIN is set on each box. 4GHz or 5GHz band, depending on. 168. We would appreciate it if you could take a couple of. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. The message will offer a choice on whether or not you would like to activate Parental Controls. Do I need to g. BT Virus Protect Download it on your device so you’re protected whenHello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Set up and use Parental Controls. . BT Parental Controls and BT Cloud. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. BT Virus Protect works on compatible PC/MACs. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Important! There are two kinds of PIN for BT TV. It worked for my set up anyway. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. Use your parental control PIN to control access to programmes with an age rating. (7 pages) Switch BT smart hub User Manual. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. BT Parental Controls allow you to restrict certain types of websites on. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Here are some answers to help you. You’ll be able to watch box-sets in no time,. 28. . It seems no matter what you do kids can get around it, it’s really frustrating Thank you tho I appreciate you taking the time to respond. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. How about you try respecting your parent's rules. Let your kids browse online safely. How to return the 4G Mini Hub. I am trying to override a blocked site but BT. If you have FTTC (I e your hub plugs into the master socket) rather than full fibre (FTTP), you need the DSL modem/ router version rather than the RT router only version though. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. I have a brand new Smart Hub2 received this month after moving house. Banda. this is driving me and my family mad, as each time we do reboot it, the message comes up about setting up our Home hub and Parental Controls. They're now called Wi-Fi controls. Once you’ve clicked on the device, the following screen should appear. TV & Broadband. Help & supportBT Parental Controls. To lock apps: Step 1 – From the Smart TV home menu, select Apps. Can anyone tell me how to overcome this as w. 1. I have tried everything, help pages on BT. Annual price changes and terms apply. BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+ CFP project lead. 99/month. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. ThatÕs why we include BT Parental Controls free with all our broadband packages. Mini Hub switch pdf manual download. The easiest way to access the BT Smart Hub Manager is to type 192. If you delete your account – your settings will be lost. BT Home Hub 4 and. I have restarted the Smart Hub but still does not work. Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. 02. There are two kinds of PIN for BT TV. Once activated, you will then be able to change your filter level to. 168. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. 12. Follow these easy steps to set up BT Parental Controls to block YouTube:The ideal parental control companion. In short, im with BT and I could not get access control to work on the so called Smart Hub. Here’s how we can help. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. There are two PINs: one for parental control and one for payments in BT Player. Type 192. Find the best signal location in your house - this is often near a window. Enter your admin password. . I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. All you need to know about your BT Business Smart Hub. 168. BT Smart Hub and Ultrafast Smart Hub. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. My previous address with an. Pay nothing until Spring 2024. Explain why you are setting parental controls; to keep them safe. Having not used. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. This will explain why the hub is losing the details you are putting in. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. (9,015) $59. . Step 3 – Select the app you would like to lock. • Stop smart devices from sending traffic on internet (printers, etc). Type 192. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. 99 for the year, and adds more sophisticated functionality to both security and parental controls, the latter being quite basic and mainly manual without. Bolt-ons. Under General, tap Amazon Kids. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Packet loss will happen if the cable connections are incorrect and the connection is loose. Access control - Smart hub 2. Best Wishes. Parental Controls are set by default on the Min Hub. The tool is quick and easy to set up and simple to manage. We regularly release software upgrades for our Hubs. BT Sport; Mobile Plusnet Mobile; Sim only deals. Home phone including Digital Voice; BT Mobile; Email. There are a range of filters to choose from to block content. See the diagram opposite. . There doesn't seem to be any way to set parental controls at all. You'll find it on the back of the Hub if you haven't updated it. By using Broadband Backup, your BT Mobile parental controls will apply. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. Everything is going great but I can't set up BT Parental Controls or Web Protect. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. 1. From reading all the Q’s about this on this forum and the B. 254 into a web browser, or simply click on our link. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. I went through 3 of those and to no avail. The key features of BT Parental Controls: Here are some answers to help you. The issue I'm having is tha. With BT access controls you can manage how your device accesses the internet during certain times of the day. Bundle Price: $89. Put the box into the original mailing bag and seal with the sealing strip. Please try after 15 minutes. Tap Devices in the bottom menu bar. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Press then go to (Settings) at the top right of Version 1. They are easily over come and are device specific. Enter your BT hub admin password. Re: BT Hub Blocking Access to a Website. When I try to access certain websites (e. BT Parental Controls help keep your children safe online. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. Everything is going great but I can't set up BT Parental Controls or Web Protect. Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. I've also got a Wi-Fi disc setup. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Bolt-ons. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. Use your parental control PIN to control access to programmes with an age rating. Someone posted an answer to a similar question which was a link to information, but that link does not work. Beware DNS setting override BT parental. on 11-05-2020 03:27 PM. 2. You can get BT Parental Controls by accessing them through your My BT account. With BT access controls you can manage how your device accesses the internet during certain times of the day. 0 Ratings. Our network reaches over 99% of the UK, so we've got you covered. You have had too many unsuccessful attempts to login. . BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. 99 a month from month 25. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. It wasn't anything I could have done my end. Whenever I try I get the message below with the option greyed out for Parental Controls. You need to change this to “Manual”. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. Open a web browser. When I click the 'Activate' button I receive the 'Parental controls will be set up within 24 hours' message but this is not happening. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. See how to set up BT Parental Controls and which sites to block. Coverage checker.